Program: Hillside Medical Group Patient & Care-Team Text Messages
Operated by: Hillside Primary Care, PLLC, doing business as Hillside Medical Group
1. What you will receive
Patients who opt in receive appointment reminders and confirmations, schedule-change notices, check-in and telehealth visit links, patient-portal and intake-form notices, and billing reminders. Hillside clinicians who opt in receive urgent lab-desk alerts. Messages never include diagnoses, test results or other clinical details. We do not send marketing or promotional texts.
2. How to opt in
Patients give consent verbally to our staff, who read a standard script and record the patient's yes in their health record, as shown on our SMS Consent page. Clinicians opt in by entering their own mobile number in our staff app. Consent is not a condition of receiving care or of employment.
3. Message frequency
Message frequency varies and depends on your scheduled visits and account activity.
4. Cost
Message and data rates may apply.
5. Help
Reply HELP to any message, call 210-742-6555, or email office@hillsidemedicalgroup.com.
6. Opt out
Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL) at any time. You will receive one confirmation message and no further texts. Reply START to rejoin.
7. Carriers
Wireless carriers are not liable for delayed or undelivered messages.
8. Privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy.
9. Contact
Hillside Primary Care, PLLC d/b/a Hillside Medical Group 12881 I-35, Live Oak, TX 78233 Phone: 210-742-6555 · Email: office@hillsidemedicalgroup.com
